Comments on: How To Serve: Part IV - Between The Check And Their Ass Hitting The Door http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/ Thu, 22 May 2008 19:53:31 +0000 http://wordpress.org/?v=2.1 By: » Blog Archive » How To Serve: Part I - A Guide To Dressing Yourself http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-4389 » Blog Archive » How To Serve: Part I - A Guide To Dressing Yourself Fri, 19 Oct 2007 16:53:22 +0000 http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-4389 [...] This is Part I in a four-part series designed to inform servers on how they’re fucking up. You can read Part II here, Part III here or Part IV here. [...] […] This is Part I in a four-part series designed to inform servers on how they’re fucking up. You can read Part II here, Part III here or Part IV here. […]

]]> By: » Blog Archive » How To Serve: Part II - Personal Hygiene And Other Things Your Mother Should Have Taught You http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-4390 » Blog Archive » How To Serve: Part II - Personal Hygiene And Other Things Your Mother Should Have Taught You Fri, 19 Oct 2007 16:54:28 +0000 http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-4390 [...] This is Part II in a four-part series designed to inform servers on how they’re fucking up. You can read Part I here, Part III here or Part IV here. [...] […] This is Part II in a four-part series designed to inform servers on how they’re fucking up. You can read Part I here, Part III here or Part IV here. […]

]]> By: » Blog Archive » How To Serve: Part III - Making The Customer More Comfortable http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-4391 » Blog Archive » How To Serve: Part III - Making The Customer More Comfortable Fri, 19 Oct 2007 16:54:59 +0000 http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-4391 [...] This is Part III in a four-part series designed to inform servers on how they’re fucking up. You can read Part I here, Part II here, or Part IV here. [...] […] This is Part III in a four-part series designed to inform servers on how they’re fucking up. You can read Part I here, Part II here, or Part IV here. […]

]]> By: red http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-4395 red Fri, 19 Oct 2007 20:25:06 +0000 http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-4395 Man, it drives me nuts when they start taking away plates before everyone is finished. Easy version of the rule: "Never take an empty plate until everyone is finished." I've started making it much harder for servers to do this by not putting my silverware on the plate until I see that everyone else is finished. I'm guessing the guy from your story would've found a way around that... Man, it drives me nuts when they start taking away plates before everyone is finished.

Easy version of the rule:
“Never take an empty plate until everyone is finished.”

I’ve started making it much harder for servers to do this by not putting my silverware on the plate until I see that everyone else is finished. I’m guessing the guy from your story would’ve found a way around that…

]]> By: Jim Glover http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-4473 Jim Glover Mon, 22 Oct 2007 04:08:00 +0000 http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-4473 So he violated pretty much every rule you think a server should follow to do a good job and you still tipped him 20%. You are either a saint or you suffered some kind of head injury as a child. So he violated pretty much every rule you think a server should follow to do a good job and you still tipped him 20%.

You are either a saint or you suffered some kind of head injury as a child.

]]> By: Ryan http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-4478 Ryan Mon, 22 Oct 2007 05:30:41 +0000 http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-4478 I will tip 20% always...I'll just never go back to that restaurant. I will tip 20% always…I’ll just never go back to that restaurant.

]]> By: Erin http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-4556 Erin Tue, 23 Oct 2007 23:53:46 +0000 http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-4556 I serve tables in a restaurant that is obviously a different style of establishment than yours (more the 'diner' type; a 'turn and burn' sort of place... you know, general American grease, platters are $8, and fucking hand-dipped milkshakes... grrr milkshakes), and though I personally agree with pretty much all of what you have said, this is not how all management wants things done. At my job, we are NEVER to offer to-go plates (or straws or extra napkins... they want it, they can ask for it). I've given tables with kids (read: mess) two extra napkins and been promptly bitched out by the owner's wife. They want us to pre-bus tables ASAP to get people out faster (I do always ask if I may take a customer's plate- not "Are you doing alright?" but literally "Can I get that out of your way?"). Still, amazing how doing what I think is good service gets me yelled at for wasting the business's money. Hell, once I watched the owner's wife rinse out the to-go container she had from her lunch from a different place. She took it and put it in our stack of containers, like I would ever even consider reusing it. It wasn't even the same color as ours! I threw it away after she left. Anyway, just wanted to mention that sometimes what you may think is bad service is management-mandated... I serve tables in a restaurant that is obviously a different style of establishment than yours (more the ‘diner’ type; a ‘turn and burn’ sort of place… you know, general American grease, platters are $8, and fucking hand-dipped milkshakes… grrr milkshakes), and though I personally agree with pretty much all of what you have said, this is not how all management wants things done. At my job, we are NEVER to offer to-go plates (or straws or extra napkins… they want it, they can ask for it). I’ve given tables with kids (read: mess) two extra napkins and been promptly bitched out by the owner’s wife. They want us to pre-bus tables ASAP to get people out faster (I do always ask if I may take a customer’s plate- not “Are you doing alright?” but literally “Can I get that out of your way?”). Still, amazing how doing what I think is good service gets me yelled at for wasting the business’s money. Hell, once I watched the owner’s wife rinse out the to-go container she had from her lunch from a different place. She took it and put it in our stack of containers, like I would ever even consider reusing it. It wasn’t even the same color as ours! I threw it away after she left. Anyway, just wanted to mention that sometimes what you may think is bad service is management-mandated…

]]> By: cj http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-4637 cj Thu, 25 Oct 2007 17:03:39 +0000 http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-4637 Your poor ladyfriend, leaving hungry! I would have finished anyway. Screw Mister Waiter-Who-Can't-Keep-His-Balls-in-his-Sack. :) Your poor ladyfriend, leaving hungry! I would have finished anyway. Screw Mister Waiter-Who-Can’t-Keep-His-Balls-in-his-Sack. :)

]]> By: Matt http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-5244 Matt Mon, 12 Nov 2007 06:03:10 +0000 http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-5244 Sometimes servers suck....but sometimes they had really rough days or are in hour 10 or 11 of their shift -- haven't eaten. sat down, had any water, gone to pee... This server still sounds crappy..... You were completely justified...plus NOBODY should bitch about 20% unless they wanted you to make ALL their drinks blue and wanted you to sing happy birthday on their own time(when the kid is actually AT the table for it).. Love the page - I've added your link to my page! <a href="http://waitersrevenge.blogspot.com/" rel="nofollow">Waiter's Revenge</a> Sometimes servers suck….but sometimes they had really rough days or are in hour 10 or 11 of their shift — haven’t eaten. sat down, had any water, gone to pee…

This server still sounds crappy…..

You were completely justified…plus NOBODY should bitch about 20% unless they wanted you to make ALL their drinks blue and wanted you to sing happy birthday on their own time(when the kid is actually AT the table for it)..

Love the page - I’ve added your link to my page!

Waiter’s Revenge

]]> By: Jon http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-5418 Jon Fri, 16 Nov 2007 19:21:09 +0000 http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-5418 Laughing my ass off- you are a good person I would not have given him a full tip if i didn't get to eat my full meal Laughing my ass off- you are a good person I would not have given him a full tip if i didn’t get to eat my full meal

]]> By: FoodService Ninja http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-9262 FoodService Ninja Sun, 16 Mar 2008 19:16:48 +0000 http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-9262 you can discount all the servers faux pas to bad day or whatever but the commentary on the tip amount COMPLETELY out of line. I would suspect based on the mistakes AND the comment he isnt a vet server as us vet know some of the most critical guest you ever wait on are fellow servers. We can be very nitpicky bastards. Personally having grown up in retail and made a career out of waiting I can read a business within 5 minutes of entering it. I will know 5 min after my greet at a table how big my server's section is and how busy that section is. All I ask is they check in once and a while and that my ice tea gets refilled before I eat all the ice. Yeah I am a drink swiller. I certainly dont expect it to be refilled every time it hits the half empty point as that means I will ingest WAY too much tea. you can discount all the servers faux pas to bad day or whatever but the commentary on the tip amount COMPLETELY out of line. I would suspect based on the mistakes AND the comment he isnt a vet server as us vet know some of the most critical guest you ever wait on are fellow servers. We can be very nitpicky bastards.

Personally having grown up in retail and made a career out of waiting I can read a business within 5 minutes of entering it. I will know 5 min after my greet at a table how big my server’s section is and how busy that section is. All I ask is they check in once and a while and that my ice tea gets refilled before I eat all the ice. Yeah I am a drink swiller. I certainly dont expect it to be refilled every time it hits the half empty point as that means I will ingest WAY too much tea.

]]> By: PizzaSlinger http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-10590 PizzaSlinger Fri, 02 May 2008 01:55:09 +0000 http://www.iserveidiots.com/2007/10/18/how-to-serve-part-iv-between-the-check-and-their-ass-hitting-the-door/#comment-10590 You are such a saint! I understand never tipping below 20% but for the love of God! You'd think being presentable, gracious and polite when dealing with the public is something ANYONE in costumer service of any kind would understand. Too bad common sense isn't common. You are such a saint! I understand never tipping below 20% but for the love of God!

You’d think being presentable, gracious and polite when dealing with the public is something ANYONE in costumer service of any kind would understand.

Too bad common sense isn’t common.

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