If only we could all have managers like the sixth winner of the contest, Jason Fuller. I’m glad there are still managers out there that will stick up for their servers when they have to deal with customers like this:

I am a manager, so I really only have to deal with the big idiots.

So every Tuesday we have our wing special and we get idiots that have no idea how to behave in a restaurant. This last Tuesday was especially busy and my bar was packed. The bar server was swamped with customers and taking one of about ten orders she needed to take when all of a sudden, a woman at the next table kept trying to get the server’s attention.

Finally, the server said ‘Excuse me,” to the table she was at and and asked the woman what she needed.

Woman: “I need another Long Island Iced Tea, but make this one strong.”
Server: “Okay. I’ll get that for you.”

She turns back to the original table and says “I’m sorry about that” when the original lady shoots back:

Woman: “Uh-uh! You don’t need to go fucking apologizing for me just because you can’t do your job, bitch!”

At this point I, the manager, walk over to the table and ask “Is everything okay?”

Woman, a bit wary: “Yes”

Me: “That’s good. I need you to do me a favor. There is no reason to curse at my servers like that and I would appreciate if you could maybe not do that anymore. Thank you.”

Woman: “Curse? I didn’t curse! I only said ‘Fuck’ and that ain’t cursing!”

Me: “Huh? It is cursing and you also said ‘bitch’ in a voice that carried across the bar to where I was working. I’m asking you nicely to not do it anymore.”

Woman: “Well, why don’t you get both sides of the story before you come over here and assume what happened?”

Me: “I saw and heard the whole thing. I don’t need to assume anything. The problem here is that you are assuming we are having a discussion. We are not. I am letting you know that you need to refrain from cursing at my employees or you will be asked to leave. That’s it.”

Woman: “You ain’t fucking [name of restaurant]! You just a lil’ man. Ain’t my fault you and she got low-paying jobs.”

Me: “You folks have a great night. It’s time for you to go. I’ll be right back with your bill.”

She tried to leave without paying, but we have off-duty police coming all the time on Tuesdays, so much to her dismay, she had to pay. I’m waiting with great anticipation for the complaint letter she will be sending to corporate.

Again, anyone with stories should submit them to iserveidiots@gmail.com and I’ll put each week’s winner up on the site every Monday.

This entry was posted on Monday, September 10th, 2007 at 12:30 and is filed under Contest Winners. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.