I’m Thankful For All The Idiots That Come Into My Restaurant.
This woman came in the night before Thanksgiving with a very sour look on her face. She went up to the bartender/manager Yuki and said “I’m here to pick up my to-go order. Where is it?”
Yuki: “Umm…ma’am…we haven’t gotten a to-go order yet tonight.”
Woman: “I gave you my name, address and phone number.”
Yuki: “Alright. I’ll go check and see if anyone took your order and didn’t tell me.”
Sure enough, no one had taken a to-go order for this woman. Yuki even checked the caller ID in front of her, but she was not convinced.
Woman: “I’m in the middle of a MILLION things and all my family wanted was some SUSHI!”
Yuki: “Okay, ma’am…well…here’s a sushi menu if you’d like to order some sushi right…”
Woman: “Whatever!”
It was then that Yuki got the idea to ask the woman:
Yuki: “Did you call another restaurant by the name of [another restaurant]?”
Woman: “What do you mean ‘another restaurant’? Isn’t this [another restaurant]?”
Yuki: “No. This is [our restaurant].”
Woman: “Oh.”
I wouldn’t have had a problem with the lady mixing up the stores, but the arrogant-and-proud-of-it attitude is what made this woman a bitch. A bitch with a family that probably goes hungry quite hungry.
November 24th, 2006 at 6:17
I worked as a server during college and most of what you speak is familiar to me. These people might possibly be reasonable, decent humans outside of a restaurant, but once they become customers it’s over. Sometimes I would experiment with the jackasses, trying on new attitudes like sarcasm, or extreme niceness to see what it would do to these morons. Typically nothing. They are impervious to reason and manners. Anyway, I love reading the posts. As for stereotypes, my $.02 are that punks always were the most pleasant, best tipping customers that I waited on, besides former servers.